No Sounds on Videos (iOS only)

When you try to play a video presentation or video from your resources it plays but it doesn’t have any audio at all. The volume will even show that it is turned up without audio being heard. The most common cause of this is related to the “Silent Mode” setting on the device and not SolutionView.


Method #1

(iOS only)


Confirm that “Silent Mode” is not turned on in your device:


Swiping down on the right side of the screen to bring down the following menu


Method #2

(iOS only)


In the settings of iOS, it can also be modified here:


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