Billing for Supportworks Network Members
Our billing for SolutionView is based on user licenses.
Here’s a breakdown of how it works.
SolutionView
- One User, One Charge: If a user is licensed for both SolutionView Desktop and SolutionView Tablet, you will only be charged for the Tablet license.
Matching Users: To prevent duplicate billing, it is critical that Desktop and Tablet licenses are assigned to the same individual. Please adhere to these following permissions to maintain
accurate billing:
- Same Email: If the user has the same email address for both Desktop and Tablet, then the user would be charged for SolutionView Tablet pricing.
Different Emails: If a user has different email addresses for Desktop and Tablet, you will be billed for two separate users because of the unique email.
SalesView
- SalesView uses your Contractor Nation credentials for authentication. We verify that a user can access SalesView by checking for their active license in SolutionView Desktop.
Need to Manage User Permissions?
To learn how to remove user permissions in both SolutionView Desktop and Tablet, watch this video: